If you are not able to convert Roblox credit to Robux and wondering why, then you have landed on the right page.
Here, we have discussed the possible reason behind the issue and have also provided the right steps to convert Roblox credits to Robux.
Why can’t I convert Roblox credit to Robux
The main reason you might not be able to convert Roblox credit directly to Robux is a policy change by Roblox. According to the latest policy, credit can only be converted into Robux when the account’s credit balance is less than $4.99. If your balance exceeds this amount, you will have to purchase Robux packages instead of directly converting the entire credit balance into Robux.
You can check out our Robux to Dollar convertor tool to know how much Robux you will receive per dollar.
How to convert Roblox credit to Robux
You can convert your Roblox Credit in 3 places:
- Roblox Gift Card Redemption Page (under Available Credit)
- Membership Page
- Robux Page
Follow the steps below after choosing where to convert Roblox credit to Robux;
- Click “Buy” on the product you’ve chosen. A confirmation message will appear.
- If you have enough Roblox Credit, it will automatically be used for the purchase. Confirm by clicking “Buy” again.
If there’s leftover credit, and it’s enough for more Robux, you’ll get the option to buy more.
Click “Buy” to use the remaining credit for Robux or “Cancel” to save it.
Direct Conversion to Robux (Optional):
- To directly convert credit to Robux, go to Settings > Billing and click “Convert To Robux.” Confirm your choice.
So, that’s for now, folks. I hope after reading this post, you were able to know why you are not able to convert Roblox credit to Robux and what the right way to do it.
If you’re still facing issues, you can refer to the official Roblox support article on using gift card credit for more details and troubleshooting tips.
Further Reading: